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Frequently Asked Questions

I'm thinking of changing ISP vendors, how do I keep my list of favorites?
  Your favorites may be stored in a couple of place, depending on your Operating System (Windows 98 Second Edition, Windows ME, Windows XP or Windows XP Professional). They should be located in your 'c:\documents and settings\YOUR NAME HERE\Favorites' directory. However, in Windows 98 SE, I believe they are also stored under the 'c:\Windows\Internet Settings\Favorites' directory. Your specific Internet Service Provider (ISP) might also store them as it may have a specific subdirectory that it looks for. Fortunately, there's an easy way to find out exactly which directory to copy:
  1. Open up your Internet application and log onto your ISP.
  2. Go to www.peachpit.com (I like this site for two reasons: it carries a good selection of computer books and it is a name that is unlikely to be found amongst your other file names.
  3. Save this to your Favorites list.
  4. Open up Windows Explorer (Start-Program or All Programs-Accessories-Windows Explorer)
  5. Click on the Search function (Magnifying glass or 'Find' or press [Alt-F].
  6. Where it says 'Look in' type 'C:\'.
  7. If there is a 'Search Subdirectories' check box, make sure that it IS checked.
  8. Where it says 'All or part of the file name' type 'peachpit'.
  9. Press the 'Search', 'Find' or 'OK' button.
  10. The large window on the right side of the screen will display all of the files on your system with filenames starting with 'peachpit'.
  11. There should be a column header that says 'In Folder'. Expand this by clicking and dragging the column edge to the right until you can see all of the directory names.
  12. This will tell you all of the folders that you will need to copy to make sure that you have all of your favorites available to you when you change Internet Service Providers.
  13. Make a back-up copy of these directories. They should be small enough to fit onto a floppy.

After you have installed your new Internet Service Provider:
  • Open up your new Internet Service Provider
  • Repeat items 2-12 above.
  • Close your new Internet Service Provider window.
  • Copy the individual files and subDirectories (not the whole directory) into the directories you found on the second search. You'll want to only add the individual files and sub-directories for two reasons: a. It is a good chance for you to weed through old favorites that you don't really need on your favorites list any more (like CompuServe) and if you keep the floppy labled, you can always get them again, and b. If you completly overwrite the directory created by your new Internet Service Provider you will delete some Favorities that it will put on your system that would be helpful to have (like one for the new Internet Service Provider).
  • Open up your new Internet Service Provider Window again
  • All of your old favorites and maybe some new favorites should display.
  • After everything looks like it is working correctly, Uninstall your previous ISP.

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    How do I get to msconfig to see what's booting on my computer?
      'msconfig' is the utility we use to fine-tune the programs that load at your computer's boot routine.
    To access this program:
    1. Click Start
    2. Click Run
    3. Type 'msconfig' (without the single-quotes) in the text box
    4. Click 'OK'
    5. Click on the 'Startup' tab in the resulting dialog box.
    6. Click or UnClick the items to add/remove them from staring at boot.
    7. Click 'Apply' to apply the change without leaving msconfig.
    8. Click 'OK' to apply the change, close msconfig and reboot.

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    My 'Print Screen' button never works! What's this thing supposed to do?
      You'd think that something labeled 'PrintScreen' would pretty much do what it says. And it does, but it is not quite as intuitive as it sounds. Here's how it works:
    1. Take a look at your screen.
    2. Press the PrintSceen button.
    3. Open up MicroSoft's Paint (Start-All Programs-Accessories-Paint) or Word program.
    4. Click 'Edit' on the tool bar.
    5. Click 'Paste'.
    6. Voile! There's a picture of your screen!
    Now, suppose you had a couple of windows open, but you really only wanted a picture of the active window (probably the one on top with the blue header bar). Then you'd:
    1. Take a look at your screen.
    2. Hold down the 'Alt' button and press the PrintSceen button.
    3. Open up MicroSoft's Paint (Start-All Programs-Accessories-Paint) or Word program.
    4. Click 'Edit' on the tool bar.
    5. Click 'Paste'.
    6. Voile! There's a picture of your currrent screen!

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